Trend Micro support typically responds very quickly, so OfficeScan is able to detect and remove these threats within 24 hours. When we hear about a new form of malware received by someone at K-State and we can get a copy of the file(s) (which is often difficult), we submit the information to Trend Micro through our premium support channel. This is a challenge for all antivirus products, not just Trend Micro. Given the high number of new types of malware generated every day and the frequency with which it changes, traditional pattern-based antivirus software cannot prevent all infections.

Web Reputation Services works by checking every web address you attempt to visit in a web browser and blocking access to those found in a list of known malicious sites. WRS works with all major web browsers, including Internet Explorer and Firefox. WRS augments the antivirus and antispyware protection already offered in OfficeScan to add another layer of prevention against the rapidly evolving, increasingly sophisticated, quickly spreading, and growing number of malicious threats faced by K-Staters as they browse the Internet.

To assist in the battle against malware that daily threatens K-State computers, Web Reputation Services (WRS), also known as “Web Threat Protection Services”, was enabled last week in K-State’s Trend Micro OfficeScan for those managed by the central IT Trend Micro server.

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